When you access or browse our website, make online purchases, subscribe to our newsletter and to our website that advertises our services and campaigns, and more generally when you use the different services on our website, we collect some of your personal data to better serve you, for example:

• Identity information such as your first name, last name, gender, and date of birth;
• Email address, phone number;
• Billing details and delivery addresses;
• Personal interests, comments, web browsing and purchasing preferences.
• Your IP address.

Please note: in order for you to create a personal account on our website, make online purchases, and more generally, use our services that require your data, you must provide the personal data requested on the appropriate forms. If you refuse to provide us with such personal data, or if you provide us with inaccurate data, you will not be able to create your own personal account and/or make purchases on our website.

Top Player Company may collect information about your device, as well as other statistical and technical data, such as the frequency and duration of your website visit, order times, and your IP address at the time of the order, and statistics on product pages visited and products ordered.

For all order processing, and depending on the payment method you’ve chosen, you’ll be asked to provide bank account or credit card information for both payments to us and for refunds to you, if applicable.

We must mention that in this case, you will be providing your payment data directly to the payment processor, not to us. Therefore, you will be subject to the payment processor’s privacy policy.

We recommend that you read their terms and conditions carefully before choosing this payment method. The credit card information used to place your order is never to be saved or stored in our system.

The company respects the confidentiality of its customers’ personal information and does its best to use the latest technologies to do so.

All physical, electronic, and management measures are adopted to ensure the security of our system. All data is stored and backed up on secure servers both domestically and abroad.

Data obtained through our website is transferred via SSL (Secure Socket Layer) technology, which ensures secure data transfer.

On the pages where you provide your payment information on our website, you’ll notice that on the far right of the address line (depending on the browser you’re using), a lock or key image appears, and the first letters on that address line change from http to https. If you see this, you can be sure that our website is now on secure servers.

Newsletters, messages, and alerts. Unsubscribing from the electronic newsletter

We offer you the right to control whether or not you wish to receive communications throughout your experience on our website.

In this regard, and in accordance with Article 10 of Moroccan law n°09-08, please note that for direct marketing purposes, since we initially collect your personal data as part of the sale of our products via our website, we reserve the right to send you marketing communications by email concerning products or services similar to those you have already purchased.

For any other direct marketing communication, we need your consent to continue using your personal data, as you have proposed.

Please note: you can always revoke your consent for data processing carried out on this legal basis, including on each occasion when you receive one of our messages or an unsolicited communication.
If you choose to unsubscribe from electronic newsletters permanently, you can easily do so at any time, for free, by clicking on the link “If you no longer wish to receive such emails, click here to unsubscribe” that appears in the electronic newsletters we regularly send you, or by submitting a notice to contact@topplayerbrand.ma from your membership email address.

We collect your personal data for the following purposes:

• To create a private account for you on the Moroccan Top player Brand website (e.g., your name, email address).
• To process your online orders and communicate with you so we can fulfill our obligations from any transactions between us (e.g., your name, address, date of birth).
• To send you SMS notifications about deliveries (e.g., your mobile phone number).
• To inform you of any delivery issues related to your ordered products (e.g., your phone number, mailing address).
• To answer your questions and keep you informed about new or modified services (e.g., your email address).
• To verify that you are of legal age to make online purchases (e.g., your date of birth).
• To perform trend and statistical analyses for marketing and other internal business activities.
• To enhance the security of the website.
• To comply with legal and regulatory provisions.
• To analyze visitor actions and preferences, administer the website, and for statistical and security purposes.
• The statistical and technical data provided by your browser and/or device may also be used for marketing and advertising, with the understanding that this data will not be linked to your personal data and will not be used to identify you.

Please note: we do not knowingly collect information from individuals under 18 without supervision. If you are under 18, you should not use this website or submit any personal data to us.

The personal data collected on the website may be shared, disclosed, or processed by our staff or by partner companies providing related services, such as freight and delivery companies, call centers, database services, and advertising agencies. The data can only be disclosed to pursue the objectives mentioned above.

We may also disclose and/or transfer your personal data to our affiliated companies, namely the Top Player Company, and to the relevant government authorities if required by law, to better serve our customers and fulfill our obligations to them.

All personal data and any other information we collect from you may be transferred outside of Morocco. In such a case, we take all technical and organizational measures in accordance with the applicable legislation concerning the transfer of personal data.

Apart from this, your personal data is never disclosed to third parties, whether individuals or legal entities, who have no business relationship with us for the purposes of this website. Your data is not used or sold for commercial purposes.

Some data might be collected directly via our website by third parties or transferred by us to those who provide associated services or are related to them, such as social media providers and service providers. Top Player Company assumes no responsibility for this data processing.

It is important for us to guarantee all your rights regarding your personal data, which is why we would like to inform you that, in accordance with current law, you have the following rights:

• Right of access to personal data: You have the right to obtain from us, upon request and free of charge, at reasonable intervals, confirmation as to whether or not personal data concerning you is being collected and processed by us, as well as all other mandatory information provided by applicable law (namely Article 7 of Moroccan Legislation n° 09 08).
• Right to rectify personal data: You have the right to obtain, upon request and free of charge, the rectification, updating, blocking, or deletion of personal data that does not comply with legal requirements, especially incomplete or inaccurate personal data. Each of these operations could involve notifying the third parties to whom your personal data was disclosed.
• Right to object: Subject to legal provisions requiring the continuation of data processing, you have the right to object, at any time, for legitimate reasons, to the processing of your personal data. If your objection is justified, we will no longer process this data. Likewise, you have the right to object at any time, free of charge and without justification, to the direct processing of personal data concerning you for marketing purposes or to a third party for this purpose.
• Right to not be subject to an individual decision: You have the right to request and obtain the withdrawal or cancellation of any legal decision—a decision made exclusively on the basis of personal data processing carried out by automatic means—with the aim of evaluating certain aspects of your personality or the re-evaluation of such a decision.
• Right to take legal action: Without any limitation on the right to file a complaint with the supervisory authority, you have the right to take legal action to defend any right guaranteed by law that has been violated.
• Right to erasure (“right to be forgotten”): You have the right to request, at any time, free of charge, the deletion and erasure of your personal data if this personal data is no longer necessary for the purposes for which it was collected or otherwise processed, and in all other cases provided for by applicable law.

You can exercise these rights by sending us an email accompanied by proof of your identity (in accordance with applicable laws) to request the deletion of your data at any time on our website at the following address: contact@topplayerbrand.ma .